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Quality Inn West Springfield | Hotel in West Springfield

7.0 (1003 Reviews) |  1 Bathroom  Stay&Play
West Springfield Hotel | Quality Inn West Springfield

Hotel in West Springfield

Hotel with free breakfast, near Olympia Ice Center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available once per stay.
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available express check-out available
Payment Policy Pet fee: usd 35 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 12.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 4 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 12.0 per night. free cribs (infant beds)!
Pet Policy 2 total pets pets allowed for an extra charge of usd 35 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0009643250 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
1150 Riverdale St, West Springfield, 01089, United States

What Our Guests say 500 + Reviews

Jul 8, 2025 02:04:01 AM
Summary: Nice stay, spacious room, reasonable continental breakfast selection even on July 4th weekend.
Samuel Samuel
Jul 2, 2025 12:11:03 PM
Summary: Recently stayed two nights at the Quality Inn at the end of June. Check in was quick, staff was friendly, and I got my room request, towards the back of the building on a higher floor. I had room 423, it was clean, fairly good condition, everything worked, although fridge took a few hours to cool my drinks, and beds were comfortable. Each queen bed had 3 pillows and I couldn't remember if they used to have 4 each, but I think they did. The room was a great value and there were improvements since my last stay in April. They no longer start clearing breakfast before it ends at 9am, and it was well stocked especially Tuesday morning. Monday morning things were running out and I didn't see staff at all for the last 20 minutes. There was still plenty to eat though. Tuesday, staff kept things full and cleaned the serving area. The AC worked great, decent water pressure, bathroom was clean, and plenty of towels. I overall enjoyed my stay and had no issues. After check out, staff later called as they believed I had left an item behind, and they wanted to figure out how to return it to me, however it wasn't one of my items, but a nice gesture nonetheless! My go to hotel when visiting the area for Six Flags and will continue visiting! Glad to see some improvements! Wish I had more time to take a swim and pool closes at 10pm! Try Tokyo restaurant next door or Wood N Tap down the street for some great dinners!
michael michael
Jun 24, 2025 11:16:51 PM
Summary: it was ok
Robert Robert
Jun 23, 2025 10:44:35 PM
Summary: This quality Inn is actually low quality. It’s pretty rundown. But for the price, we did fine in our rooms and they seem to be clean. The breakfast area was not clean at all. There were coffee stains on the walls and did not keep it stocked well, and when a waffle iron did not seem to be working, the hostess brought the maintenance guy in, and he was yelling at her in front of everybody
Jun 23, 2025 07:28:00 PM
Summary: The air conditioning may need to be cleaned out. It caused both my son and I to have sinus, throat and headaches. I didn't sleep well. Once I left the room, my symptoms were gone.
Laura Laura
Jun 22, 2025 11:16:03 PM
Summary: Stay was. Good. Room was. Clean. Glad roof. Was. Fixed in bathroom. !
Neysa Neysa
Jun 20, 2025 08:56:54 AM
Summary: .
Kisari M Kisari M
Jun 14, 2025 02:29:35 AM
Summary: Comfort able and breakfast are good
Marilen Marilen
Jun 10, 2025 11:30:29 PM
Summary: My stay was great.
John John
May 1, 2025 01:13:02 AM
Summary: The layout of the hotel is very uninviting and the hallways leading to the elevator felt like something out of a hospital. The room was ok, very plain but comfortable.
Alex Alex

FAQ's

Is this Quality Inn West Springfield pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quality Inn West Springfield have a swimming pool?

Yes, this Quality Inn West Springfield has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quality Inn West Springfield?

Best-rates for the Quality Inn West Springfield starts from $93 per night with includes Child Friendly, Air Conditioner, Wheelchair Accessible, Security/Safety, Bedding/Linens, Laundry, Pool, Business Services, Wellness Facilities, Guest Services, Breakfast, Kitchen, Parking, Balcony/Terrace, Restaurant, Entertainment, Internet, TV, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Quality Inn West Springfield a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quality Inn West Springfield wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quality Inn West Springfield is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quality Inn West Springfield?

Based on the information reported by the owner or manager, the Quality Inn West Springfield indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quality Inn West Springfield?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quality Inn West Springfield are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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